Frequently Asked Questions
The questions our sales office and utility office hear most, answered in one place.
Buying a Lot
Are the lots at Shuswap Lake Estates serviced?
Yes, all of our lots are fully serviced, with water, sewer and underground utilities in. See Live Here for the full list of what's available now.
Are there building guidelines I need to follow?
Yes. We have a Building Guidelines document that covers setbacks, design standards, and the approval process you'll go through before you build. It's available as a download on Live Here, and we'd recommend reading it before you sit down with a builder, it'll save you a few headaches.
Do I have to use a specific builder?
No, you're free to bring your own builder. Your plans do need SLE approval before construction starts, though, and we keep a list of contractors and water and sewer installers who already know our standards inside and out. See the downloads on Live Here for the current contractor list.
What is the Disclosure Statement and how do I get a copy?
The Disclosure Statement is the legal document we've filed with the Superintendent of Real Estate for the Highlands subdivision. It covers what a buyer needs to know before purchasing: the project, the developer, and any encumbrances on title. Give our sales office a call on Contact to request your copy before you make an offer.
Does GST apply to buying a lot here?
Yes. GST is added to the purchase price of all lots. Before you make an offer, give our sales office a call on Contact so you have the full price breakdown in writing.
What's the difference between the Highlands and Autumn Ridge?
The Highlands has panoramic lake and golf course view lots for any kind of build, with Phase 3 as our current new inventory. Autumn Ridge is our 55+ bare-land strata neighbourhood, built for downsizing: choose your lot, choose your builder, and let someone else handle the exterior maintenance. Compare them on The Highlands and Autumn Ridge.
Living Here
Is Blind Bay part of the Okanagan?
Blind Bay is in the Shuswap, on the south shore of Shuswap Lake, but it often gets grouped with the North Okanagan. Salmon Arm is about 20 minutes away, and Vernon, Kelowna and the rest of the Okanagan valley are an easy drive south, so you get Okanagan-region amenities with a quieter lake at home.
How far is Shuswap Lake Estates from Salmon Arm, Kamloops, and Kelowna?
Salmon Arm is about 20 minutes down the highway. Kamloops is about 1 hour, and the Kelowna airport is about 1 hour 40. Shuswap Lake itself is 5 minutes from any home in the community, so you're never far from the water no matter which subdivision you pick.
Is the golf course part of Shuswap Lake Estates?
The 18-hole Shuswap Lake Golf Course at Blind Bay sits right in the middle of the community and shares its history with us, but it runs as its own separate business today. It's still one of the big reasons people buy here, even though we don't run it directly.
Can I book the Community Centre for an event?
Yes. We have a Large Banquet Room, a Small Banquet Room, and a separate Games Room, all bookable on their own or as a whole-facility rental for bigger events like weddings or community fundraisers. Check availability and send us a request through our calendar on Calendar.
Is there storage for an RV or boat?
Yes. We run a secure outdoor storage compound reserved for residents of Shuswap Lake Estates, with stalls for RVs, travel trailers, boats and similar vehicles. Stall sizes and annual rates are listed on Storage Compound, or give our office a call on Contact to ask about current availability.
Are pets allowed at Shuswap Lake Estates?
Yes, we're a pet-friendly community, and pets are welcome at the main office too, we love to meet a new dog or cat and we'll usually have a treat on hand. At Autumn Ridge specifically, strata rules allow up to 2 pets, each under 40 lb; anything beyond that needs special permission from the strata. Check with our sales office if you have a question about a specific pet before you buy.
Utilities
Who provides water and sewer service at Shuswap Lake Estates?
Shuswap Lake Estates owns and runs both: water through Shuswap Lake Utilities Ltd. and sewer through Shuswap Sanitation Inc. Water is drawn from the Blind Bay basin of Shuswap Lake and treated under the Drinking Water Protection Act, monitored by Interior Health. See Water Utility and Sewer Utility for full details.
What are the current water and sewer rates?
Water is $165 per quarter per single-family residential equivalent (SFRE). Sewer is $105 plus GST per quarter per SFRE. Vacant lots with a registered Rent Charge pay an annual Availability of Service charge instead. Full rate schedules are on Water Utility and Sewer Utility.
Are there watering restrictions?
When restrictions apply, we follow the same Stage 1, 2, and 3 restriction schedule as the Columbia Shuswap Regional District, based on odd and even addresses and set watering hours through the summer months. The full schedule for your address is posted on Water Utility, along with conservation tips. Any stage in effect shows in the banner at the top of every page.
How do I get my utility bill by email instead of mail?
Email your name and address or lot/plan number to office@shuswaplakeestates.com, and we'll switch your quarterly bill to email instead of paper. You can switch back anytime. Call 250.675.2523 if you'd rather make the change by phone, or to sign up for automatic withdrawals.
What is a Water Quality Advisory?
A Water Quality Advisory is required when there is some level of risk associated with consuming the drinking water, but a boil water notice is not needed. The risk is elevated for people with weakened immune systems. Common examples of when a Water Quality Advisory may need to be posted are during periods of routine maintenance or if the source water is experiencing high turbidity (the cloudiness of water).
What is a Boil Water Notice?
A Boil Water Notice is required when there are organisms in the water that can make you sick. To safely consume (swallow) the water, you must bring it to a rolling boil on a stovetop for at least 60 seconds to kill these harmful organisms, or use an alternate, safe source of water.
What happens if there's a water quality advisory or boil water notice?
We post it as a banner notice across the site, and we post again when it's cleared so you know when water use is back to normal. Newsletters & Notices keeps a running archive of every past alert, so you can check the history anytime.
Community Centre
How do I request a booking?
Check room availability on our calendar at Calendar, then fill out a Request a Booking form with your date, the room you want, and a few details about your event. Our receptionist reviews the request, confirms availability, and follows up directly, usually within a couple of days. You can generally book about 1 year in advance; to book further ahead, call the office.
Who can book the Community Centre, and what does it cost?
Anyone can book. The Community Centre is open to the public: the person organizing an event doesn't need to live in Shuswap Lake Estates, though most events are aimed at our residents. Pricing depends on the room and the type of event. Call our office on Contact for current rates.
Didn't find your answer here?
Call our sales office at 250.675.2523, or reach us anytime through Contact.
